At Vape Zozo, we are committed to providing only 100% genuine and high-quality vape products to our customers. We understand how important authenticity is when it comes to vaping products, and we take strict measures to ensure every item you receive is original and safe.
100% Genuine Products
We guarantee that all products sold on Vape Zozo are:
- 100% original and authentic
- Sourced directly from trusted and verified suppliers
- Stored and handled with proper care
- Fully sealed and brand new unless clearly stated otherwise
We do not sell counterfeit, fake, or replica products under any circumstances.
Trusted Brands Only
We work only with reputable and well-known vape brands to ensure quality and safety. Our product range includes:
- Disposable vapes
- Pod systems
- Vape kits
- E-liquids
- Accessories and replacement parts
All products go through quality checks before being made available for sale.
Quality Assurance Process
To maintain authenticity and quality, Vape Zozo follows a strict quality control process:
- Supplier verification before sourcing products
- Inspection of packaging and seals
- Checking expiry dates and batch codes
- Ensuring products meet safety standards
If a product does not meet our quality standards, it is never listed or sold.
Packaging Integrity
All products are delivered in their original manufacturer packaging.
We ensure that:
- Seals are intact at the time of dispatch
- Products are not tampered with
- Packaging matches brand specifications
If you receive a product with damaged or broken seals, please contact us immediately.
What to Do If You Suspect a Fake Product
Although this is extremely unlikely, if you believe you have received a non-authentic product:
- Contact Vape Zozo within 24 hours of delivery
- Provide your order number
- Send clear photos or videos of the product and packaging
- Explain your concern in detail
Our team will investigate the issue and take immediate action.
Our Commitment to Customers
We value customer trust above everything else. That is why we promise:
- Transparent product sourcing
- Honest product descriptions
- Reliable customer support
- Fast resolution of any authenticity concerns
Important Note
We do not guarantee results or effects from vaping products, as individual experiences may vary. All products are intended for adult use only and should be used responsibly.
Contact Us
If you have any questions about product authenticity, please contact Vape Zozo through:
- WhatsApp support
- Email support
- Phone support
- Contact form on our website